For many projects we set up a shared workspace that acts like a simple client portal. Depending on your preferences, this can be a project management board, a shared drive, or another collaboration tool. In this space you can access documents, designs, planning information, and sometimes test links in a central location, without searching through long email threads or multiple tools.
We configure the portal at the beginning of the project, invite your team members, and explain how it is organised. You can then comment on tasks, upload files, and follow progress visually. If your organisation already uses a specific platform, we can often join that environment instead of imposing a new one. The objective is to create a clear, shared reference point for all information related to your web or app project.
Our portals typically include sections for project documentation, design files, technical specifications, testing credentials, and milestone tracking. We can also create custom views for different stakeholder groups, such as a simplified overview for executives or a detailed task list for your internal project manager. All access is permission-based, ensuring team members see only what's relevant to their role.
Portal access is maintained throughout the project and for a reasonable period after completion, giving you time to download any final assets you may need. For ongoing maintenance clients, the portal remains active as a support ticketing system and knowledge base. If you ever need extended access after project closure, just let us know and we'll accommodate your request.
If you have any questions or need assistance, our team is ready to support you. You can easily get in touch with us or submit a ticket using the options provided below. Should you not find the answers or solutions you need in the sections above, please don't hesitate to reach out directly. We are dedicated to addressing your concerns and resolving any issues as promptly and efficiently as possible. Your satisfaction is our top priority!