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Project Setup
Can I update my contact email later?
Yes, you can change your primary contact email at any time during the collaboration. Simply inform your project manager or send us a message from the new address you want us to use. We will update our internal records so that future communication, invoices, reports, and access links are sent to the correct person or shared mailbox. This is especially helpful when teams evolve or responsibilities change.
If your organisation has multiple stakeholders, we can also add several recipients to project updates and billing information. For example, a marketing contact can receive progress reports while the finance department receives invoices. Clear and up to date contact data ensures that nothing is lost and that decisions can be validated quickly, which keeps the project moving forward smoothly and avoids unnecessary delays.
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If you have any questions or need assistance, our team is ready to support you. You can easily get in touch with us or submit a ticket using the options provided below. Should you not find the answers or solutions you need in the sections above, please don't hesitate to reach out directly. We are dedicated to addressing your concerns and resolving any issues as promptly and efficiently as possible. Your satisfaction is our top priority!