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How do I report a bug?
If you encounter a bug, reporting it is simple. Head to the “Support” section and select “Report a Bug.” Please provide detailed information to help our team understand and address the issue effectively. The more information we have, the faster we can resolve it, ensuring the platform remains functional and reliable. Your reports are invaluable for improving NeosLab and resolving issues quickly.
For critical bugs, you may also contact our support team directly to ensure that urgent matters receive immediate attention.
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Need Assistance? We're Here to Help!
If you have any questions or need assistance, our team is ready to support you. You can easily get in touch with us or submit a ticket using the options provided below. Should you not find the answers or solutions you need in the sections above, please don’t hesitate to reach out directly. We are dedicated to addressing your concerns and resolving any issues as promptly and efficiently as possible. Your satisfaction is our top priority!